Scalable data networks
Digital cable and VoIP
Turn-key phone solutions
24-hour customer support
Complete CALEA compliance
Apogee is revolutionizing telecommunications services for university and college communities. We're a growing telecommunications company that values hard work, collaboration, results, and exceptional customer service. If you possess these qualities, we want you on our team!
Customer Service Representative (Seasonal)
Location: Austin, TX (UT/West Campus area)Seasonal Position
Join Apogee, the leader in providing innovative technology solutions and services to higher education! Assist our student customers via telephone with troubleshooting internet connectivity, basic configuration and account registration, and general customer service inquiries.
Responsibilities
To assist customers with:
- Troubleshooting internet connectivity issues
- Account registration
- Billing Questions
- Virus Issues
- Create work order tickets for on site support dispatch
- Other duties as assigned
Qualifications
- Previous technical or customer Support experience preferred
- Enjoy assisting customers via telephone
- Must be available to work weekdays and weekends 20+ hours per week.
- Multiple shifts available around the clock.
Compensation: $11.00 per hour
Qualified candidates should click below to apply online.
